he DHL has renamed and expanded its Order Management Solutions offering as DHL International Supply Chain (ISC), describing it as a broader, more connected approach to helping customers design, manage and continuously improve their international supply chains.
Announcing the change, DHL said that "disruption is no longer the exception in global supply chains. It is the new normal." More suppliers, more volatility, and pressure to improve performance while controlling costs are changing what businesses need from their international supply chains, the company said.
Businesses need to turn insight into coordinated action across suppliers, orders, inventory, transportation and destination operations.
ISC covers five connected stages, which are supplier coordination, order management, consolidation, transportation and allocation, and destination operations. DHL says each solution starts from the customer's specific challenges, priorities and goals, combining specialist supply chain expertise, connected technology and international freight capabilities.
The company is also investing in digital tools, including AI-enabled visibility and optimisation, which it says help customers identify risks earlier, make faster decisions and continuously improve performance.
DHL says the approach is designed to help customers reduce cost, save time, improve productivity, stay compliant and operate more sustainably, with a focus on greater control, stronger resilience and measurable value.
What This Actually means for Africa
African manufacturers, importers and retailers that rely on international suppliers, the shift reflects a wider trend in logistics. Global providers are moving from simply shipping goods to managing the whole supply chain, from the supplier's factory to the final destination.
For procurement teams, that means more options to outsource coordination, but also a greater need to understand what is included, what it costs and how performance will be measured.
Source: DHL. Read DHL's announcement on DHL International Supply Chain on the DHL website and LinkedIn.
